The largest telecommunication company in Malaysia

Telekom Malaysia Berhad is the largest telecommunication and authorities linked company in Malaysia. The company has a drama the function of monopoly on the fixed web of the nomadic telecommunications. However, Telekom Malaysia Berhad has a market portion of the largest companies on Bursa Malaysia Berhad on 9 September 1980.

The chief activity of the company is offerings client able to entree cyberspace and fixed line telephone. In more item, the company is provided an Internet Service Provider ( ISP ) which is subordinate narrowband and streamyx broadband connectivity. Streamyx broadband connect is through Digital Subscriber Line is a digital information transmittal of the wires of local telephone web. The purpose of company are to present up-to-date -communication, information and amusement services.

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The intent of company are the constitution, care and providing of telecommunication and related service under the licence by the Ministry Of Energy, Water and Communication. Currently ministry named is known as the Ministry Of Information, Communication and civilization.

Organization History

The history of Telekom Malaysia is a formerly authorities bureau known as Jabatan Telekom Malaysia denationalization in 12 October 1924. Another company name known as Syarikat Telekom Malaysia Berhad ( STMB ) .

The company milepost started since 1800s century. On this century, the Telekom Malaysia Berhad was concentrating on the nomadic do its debug tested in Perak on 1874. After that, both provinces are Perak and Penang is linked together by telephone through overseas telegram on 1882. The first telephone exchange is commissioned in Kuala Lumpur on 1891. The pigboat overseas telegram links Labuan with both Singapore and Hong Kong on 1894

The following century was on 1900 was the first magneto telephone services is introduced in province of Sabah such as in Kudat, Jesselton ( KK ) and Sandakan. In 1926, the compant have constitution of the Telecommunication Department in Malaya. The first debut is Subscriber Trunk Dialing ( STD ) between Kuala Lumpur and Singapore via the long distance microwave nexus.

There are two activities contribute in 1990, the company has debut of international toll free and postpaid card phone, abruptly listed of Bursa Securities and new company logo. An over a twelvemonth, Syarikat Telekom Malaysia Berhad are renamed to Telekom Malaysia. After seven old ages, the company has introduced of Corporate Information Superhighway ( COINS ) , Telekom Malaysia province of the art high capacity endeavor solution.

The twelvemonth of 2000, the company are traveling frontward an cyberspace portal which records more than 100s million a twelvemonth. The company promotes the broadband service and Code Division Multiple Access ( CDMA ) service fixed wireless telephone. The twelvemonth of 2005 Telekom Malaysia is renamed to TM.

The last twelvemonth accomplishment of TM was discloses declarative Footings and Conditionss for HSBB ( Wholesale ) Service. The accomplishment of TM have been wins four awards at National Annual Corporate Report Award ( NACRA ) in classs of Gold for Overall Excellence, Corporate Social Responsibility and Best Annual Report in Bahasa Malaysia In 2009.

Vision & A ; Mission

TM is a supplier the nomadic telecommunication engineering in Malaysia. We strive to supply the right connexion to assist you convey your oculus close 1s closer. By the manner, we are meaning to carry through both on the local an international forepart. However, we apply and hold shut a vision of excellence created towards doing your life better.

Our Vision

To be Malaysia taking new coevals communications supplier

To encompassing clients demands through invention and executing excellence

Our Mission

To endeavor towards client service excellence and operational efficiency.

To enrich consumer life style and experience by supplying advanced new coevals services.

To better the public presentation of our concern clients by supplying high value information and communications solutions.

To present value for stakeholders by bring forthing stakeholder value and back uping Malaysia growing and development.

1.2 Overview

TM operates in three classs concern are retail concern, sweeping concern and planetary concern. TM point ‘s focal point has been:

Retail Business

TM Retail was began operation in July 2004 which focus on turn toing fixed line and information concern. However, TM retail has a new division of running their concern such as Marketing Management and Research, Customer Service and Revenue Assurance. TM Retail provided offers Product Bundle which consists of fixed Internet and nomadic services for Small Medium Enterprise and concern sections.

Sweeping Business

TM Wholesale delivers valuable telecommunications service suppliers in Malaysia and the universe connexions. The chief activity of sweeping concern is offering a comprehensive scope of telecommunication and services to web. There are few section under whole concern are web installations suppliers, web service suppliers and applications service suppliers for Mobile, fixed line, worldwide interoperability for microwave entree, broadband and Internet.

Global Business

TM Global is the largest and most comprehensive supplier of communicating services in Malaysia. The planetary concern besides played as the one of Asia primary participants in telecommunication industry. The chief activities are offering a good merchandises and services of voice, cyberspace, bandwidth and informations

1.3 Chapter Summary

TM Point is a authorities linked company in Malaysia and has a largest prima supplier the nomadic telecommunication and web. The history name of company is Syarikat Telekom Malaysia Berhad ( STMB ) in 1800. The 2nd clip renamed from Syarikat Telekom Malaysia Berhad to Telekom Malaysia in 1990. In the 2000 century, a new trade name individuality for Telekom Malaysia was named TM. The company was launched on 14 April 2005 by the ex-Prime Minister of Malaysia, Tun Abdullah bin Haji Ahmad Badawi. The chief intent of this transmutation is to transfuse a client service, civilization among employees in the quality of service provided mode. TM point ‘s has focussing in three classs concern are retail concern, sweeping concern and planetary concern.