The Link between Starbucks Corporate Social Responsibility

I. Background information

The chief thought of Corporate Social Responsibility ( CSR ) is that companies making concerns are non merely committed to their stockholders but besides their stakeholders.

Broadly defined, CSR is the committedness of concerns to lend to sustainable economic development by running concern responsibly while keeping the saving of the environment and working with the employees, their households, the local community and society at big to better their lives in ways that are good for concern and for development.

Hire a custom writer who has experience.
It's time for you to submit amazing papers!

order now

Within the concern sector, CSR has become one of the major chief beliefs promoted within recent old ages in the concern program to accomplish concern success. One of the companies that adopt CSR is Starbucks.

Starbucks is committed to being a truly responsible company in the communities. Its focal point is on ethically sourcing high-quality java, cut downing its environmental impacts, and lending positively to communities. As portion of the CSR plan, the company in coaction with Conservation International developed C.A.F.E. ( Coffee and Farmer Equity ) Practices in 1998.

C.A.F.E. Practices is a voluntary supply concatenation plan that provides buying penchant to java providers who supply java beans that are grown, processed, and traded in an economically, socially, and environmentally responsible mode. Those java husbandmans who adhere to outdo environmental and societal patterns will be rewarded with higher monetary values.

There are four chief countries of focal point in C.A.F.E. Practices.

Product quality

All java must run into Starbucks criterions of high quality.

Economic answerability

Suppliers must subject grounds of payments made throughout java supply concatenation to demo how much of the monetary value Starbucks pays for unroasted java gets to the husbandman.

Social duty

The rights of workers are protected. Third-party vouchers help the company to do certain their working and life conditions are safe and equal.

Environmental leading

Vouchers will mensurate in topographic point to pull off waste, protect H2O quality, conserve H2O and energy, preserve biodiversity and cut down agrochemical usage.

By 2015, Starbucks targets to purchase 100 % responsibly adult and ethically traded java. In order to accomplish this end, it is indispensable to detect the alliance of this C.A.F.E. Practices with generic corporate scheme.

A generic scheme is a nucleus thought about how a house can outdo compete in its current market place ( Pearce & A ; Robinson, 2007 ) . As defined by Michael Porter, there are three generic schemes: cost leading, distinction, and concentrate. Cost leading means the chase of cost decrease in every facet. The distinction scheme involves the creative activity of something that is perceived by the industry as being alone. The generic scheme of focal point marks a peculiar group or specific geographic market.

II. Problem definition

Based on the information above, understanding corporate competitory scheme is important. Every determination should be linked to the generic scheme. A company that fails to incorporate its societal duty scheme with its generic scheme will most likely face a job in a long tally. Therefore, it is so of import to do certain that scheme and company ‘s plans are aligned so as the administration can accomplish its ends fruitfully. This research will analyze the connexion between Starbucks ‘ generic scheme and its Corporate Social Strategy, particularly its C.A.F.E. patterns plan.

Research inquiries

The chief inquiries need to be answered in this instance are as follows.

Is Starbucks making most good for their stakeholders in this instance java husbandmans in Indonesia by implementing CSR?

Make the husbandmans truly acquire their just monetary value Starbucks is assuring?

Are the java Starbucks bought responsibly grown and ethically traded?

Are C.A.F.E. patterns good to coffee agriculturists?

What influence does the generic scheme give to the company?

What are the differences of presents competitory scheme and old generic scheme?

What are the cardinal grounds a company should aline its CSR patterns with its corporate scheme?

Research aims

This research paper is foremost aimed to understand the construct of Corporate Social Responsibility and the cardinal value of incorporating CSR and generic scheme.

The 2nd purpose is to show the cognition that the writer has gained during the survey.

The 3rd purpose is to compare the theories mentioned in text editions with what truly go on in the existent life. The writer will shortly come in a existent life, i.e. working full clip in the existent concern environment ; therefore it is of import to acquire a glance of it. It is expected that the writer will be ready to confront everything by the clip the writer gets into competitory concern environment.

III. Research methodological analysis

Data assemblage methods

The informations used in the thesis will be collected utilizing the primary and secondary ( desk ) research. Primary research will be carried out by questioning some people related to the subject. This can be categorized as a qualitative research.




1. Secondary ( desk ) research

To garner informations about Starbucks ‘ Corporate Social Responsibility

To garner informations about C.A.F.E. pattern guidelines

To roll up information about competitory and corporate scheme

To happen info about C.A.F.E. vouchers in Indonesia and their patterns

To happen info about java husbandmans and distributers in Indonesia

Starbucks web site and one-year studies

Articles and published diaries from EBSCOhost[ 1 ]and cyberspace


Previous research studies


2. Primary research

To happen info about execution of C.A.F.E. confirmation in Indonesia

To acquire informations about java turning method

To happen info about java agriculturists and distributers

Interviewing C.A.F.E. verifiers/ enfranchisement organic structure

Interviewing java agriculturists in Indonesia

Theoretical model

This instance survey will be based on literature aggregation, such as:

Corporate Social Responsibility: Making the Most Good for Your Company and Your Cause by Philip Kotler and Nancy Lee, 2004

Corporation, Be Good! By William C Frederick, 2006

Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time by Howard Schultz and Dori Jones Yang, 1999

Researching Corporate Scheme: 8th edition by Gerry Johnson, 2008

Crafting and Executing Strategy, by Arthur A. Thompson, A. J. Strickland, John E. Gamble

Datas analysis

Exploratory research

Reach the object of the research

Literature reappraisal

Proposal approved

Develop proposal

Uncover the corporate scheme

Develop interview inquiries

Uncover the Company ‘s CSR patterns

Analyse the pattern and scheme

If it is align

If it is non align

Uncover the incompatibility

Conclusion & A ; recommendation

The analysis will be performed by garnering secondary and primary informations.

IV. Time and costs appraisal

Calendar month



Up to

August 2009

Generate thoughts

Find literatures

Start roll uping informations from cyberspace

Making the proposal

a‚¬ 50 ( on books )

a‚¬ 0.30 ( on printing )

1st hebdomad of

September 2009

Hand in the proposal

Consult with thesis supervisor, Mr Hans Zahn

2nd to 4th hebdomad of

September 2009

Collect informations about CSR and C.A.F.E. patterns

Hand in revised proposal and consult with Mr Zahn

Revise interview inquiries

Perform interviews in Indonesia

a‚¬ 900 ( plane ticket )

a‚¬ 10 ( phone )

1st and 2nd hebdomad of

October 2009

Write chapter I: debut ( background information, research aims, overview of research method )

3rd and 4th hebdomad of

October 2009

Discuss with supervisor on the advancement

Write chapter II: literature review/ theoretical model ( generic scheme Porter, CSR, the connexion between CSR and generic scheme )

Gather more secondary informations

1st hebdomad of November 2009

Discuss with supervisor

Re-write literature reappraisal

Write chapter III: research method

2nd hebdomad of November 2009

Discuss with supervisor

Start composing chapter IV: analysis of consequence ( company profile, analysis on the interview consequence )

3rd and 4th hebdomad of November 2009

Discuss with supervisor

Continue composing chapter IV

Brainstorm and get down composing chapter V: decision and recommendation

1st hebdomad of December 2009

Discuss with supervisor

Continue composing chapter V

Check what losing on the study, grammar

2nd hebdomad of December 2009

Write executive sum-up

Write bibliography

December 2009

( targeted before Christmas )

Concluding audience

Edit the study

Hand in the study

a‚¬ 25 ( on printing )

January 2010 ( targeted before 20th of January )

Oral defense mechanism

Entire cost appraisal is about a‚¬1000.

V. Restrictions

Starbucks is unable to give informational interviews for school undertakings due to the high volume of petition. Therefore, the writer will trust largely on secondary informations.

VI. Report lineation

Executive sum-up

Table of contents


Chapter I: Introduction

Chapter I will dwell of sum-up of the thesis particularly from chapter II and III. Background information, research aims, benefits of the research, and restriction will besides be included in this chapter.

Chapter II: Theoretical model

In this chapter, the theories on which the research is based will be presented. There are several constructs and theories related to this thesis, such as:

Corporate Social Responsibility ;

C.A.F.E. Practices plan ;

Porter ‘s generic scheme ; and

Competitive scheme.

This chapter besides covers past research and articles from diaries, books, and other different beginnings.

Chapter III: Research methodological analysis

This portion is about description and rating of the method used in the research, including informations beginnings and aggregation methods, every bit good as the research analysis method.

In this thesis, informations are gathered more likely from secondary research instead than primary research. Some interviews will be taken as an extra analytical informations.

Chapter IV: Findingss and analysis

This chapter will supply Starbucks company profile, empirical findings, and analysis of findings.

Chapter V: Decisions and recommendation

This chapter will include decision and suggestion for farther research.


The Harvard referencing system will be used as a usher to compose this portion every bit good as the commendation and citation in the chief study.


The thesis proposal will be included in this portion.

Appendix 1

Interview inquiries ( for the java husbandmans )

For what monetary value you sell your java?

Who are your java purchasers, retail merchant, or distributers?

What is the java production monthly?

Make you utilize some kind of sustainable java turning?

Make you sell your java to Starbucks?

( if yes delight answer q6 boulder clay q10, if non reply q11 and q12 )

Who is your old purchaser before Starbucks? ( if any )

What is the ground you change purchaser?

Do you hold a particular contract/joint venture with Starbucks? Or is it market monetary value?

Does Starbucks advance eco-friendly ways of turning java?

Is selling to Starbucks beneficial to you? In what manner ( improve quality of life, condition/wealth etc. ) ?

What is your image of Starbucks?

Would you sell your java to Starbucks?

Appendix 2

Interview inquiries ( for C.A.F.E. vouchers )

What is the company value and scheme?

How does the company intend to accomplish the aims?

What is CSR in your sentiment?

What is C.A.F.E. patterns plan in your point of position?

How is the execution of the plan in Indonesia?

Is there any accommodation during the execution of C.A.F.E. guidelines?

What are the benefits of this plan for java husbandmans and distributers particularly in Indonesia?

What are the benefits of this plan for your company?

Harmonizing to you, is C.A.F.E. pattern plan can straight be linked to your company scheme?


Appendix 3

Consumer purchasing behavior related to C.A.F.E. patterns ( just trade java )

This portion is still need to be farther discussed:

whether or non it will be included in this thesis

If yes, will it be included as a chief research or in a appendix

Ethical ingestion is the purchase of a merchandise that concerns a specific ethical issue ( human rights, labour conditions, carnal wellbeing, environment, etc. ) and is chosen freely by an single consumer. Some signifiers of ethical ingestion benefit the natural environment ( e.g. , environmentally friendly merchandises, lawfully logged wood, carnal wellbeing ) , while others benefit people ( e.g. , merchandises free from kid labor, fair-trade merchandises ) .

Research inquiries:

What is the nexus between C.A.F.E. patterns with client behavior?

What facets are act uponing clients to purchase just trade java?

What are the impacts of CSR on COB?